Canadian Owned Custom Picture Framing in Ottawa: Our Family Business Story
- Laura Carter
- Mar 8
- 4 min read
Updated: Apr 6

Canadian Owned and Operated: The Story Behind Our Ottawa Custom Picture Framing Business
Our business has always been proudly Canadian owned and operated. It was built from the ground up with determination, long hours, and a belief that hard work could create something meaningful.
When we first opened our doors, we had no signage outside, no money in the till, and very little experience running a business. What we did have was youth and optimism.
I was 24 years old, and my brother Tom was just 21. We believed in what we were doing. We thought that if we treated people well and delivered quality work, the business would grow.
In those early days, it felt like we were figuring everything out as we went.
A Family Business From the Very Beginning
Our shop wasn’t just a workplace; it was part of our family life.
When our kids were little, they often came to work with us. It wasn’t unusual to see playpens set up in the shop while we worked on framing projects. Customers would come in and find us juggling both business and parenting at the same time.
Those were busy, chaotic, wonderful years.
We worked many long nights trying to finish customer orders. Often, the lights in the shop stayed on long after everyone else had gone home for the evening. Building a business takes persistence, and there were plenty of moments when it felt like we were running purely on determination.
But little by little, our Ottawa Picture Framing business grew.
Life Takes Different Paths
In 2006, my path shifted. I stepped away from the business to raise my six children and began selling my artwork from home.
During that time, Tom continued running the business with our parents, our most loyal employees. They kept the shop going and served our customers.
It takes resilience to keep a small business alive over the years. Tom carried that responsibility through many changes in the economy and the industry.
Then, after COVID, Tom decided it was time for a new chapter. He returned to school to become a power linesman, beginning a new career path.
Coming Full Circle
Life has a funny way of bringing things back around.
In 2026, with all of my children grown, I found myself drawn back to the business we started all those years ago.
Walking back into the shop felt like stepping into a story that had been paused and was now ready to continue.
The business may look a little different today, but the heart of it remains the same: hard work, creativity, and the belief that small Canadian businesses matter.
The Importance of Custom Framing
Custom framing is more than just a service; it's an art form. Each piece we frame tells a story. Whether it's a cherished family photograph or a beautiful piece of artwork, we understand the significance behind every item.
Our goal is to help you preserve those memories in a way that reflects your personal style. We take pride in offering a wide range of materials and styles to choose from. This ensures that your framed piece not only looks stunning but also lasts for generations.
By choosing custom framing, you're not just protecting your memories; you're also supporting a local business that cares deeply about the community.
Supporting Local Artists
At Ottawa Picture Framing, we believe in the power of local artists. We strive to create a space where their work can shine. By collaborating with local talent, we not only enrich our offerings but also contribute to the local economy.
When you choose to frame artwork from local artists, you're making a statement. You're supporting creativity and helping to foster a vibrant arts community. We are proud to showcase the work of talented individuals who call Ottawa home.
Our Commitment to Quality
Quality is at the heart of everything we do. From the materials we use to the craftsmanship we provide, we are dedicated to ensuring that every piece we frame meets the highest standards.
We understand that your memories deserve the best. That's why we take the time to carefully select materials that are both beautiful and durable. Our team is trained to handle each project with care, ensuring that your framed piece will stand the test of time.
Building Relationships with Our Customers
We believe that building relationships with our customers is just as important as the work we do. When you walk into our shop, you’re not just a customer; you’re part of our family. We take the time to listen to your needs and understand your vision.
Our goal is to create a welcoming environment where you feel comfortable sharing your ideas. We want to ensure that your experience with us is as enjoyable as the final product.
The Future of Ottawa Picture Framing
As we look to the future, we are excited about the possibilities that lie ahead. Our commitment to serving the Ottawa community remains strong. We are dedicated to continuing our legacy of quality craftsmanship and personalized service.
We envision expanding our offerings to include more workshops and events that celebrate art and creativity. By engaging with the community, we hope to inspire others to appreciate the beauty of custom framing and the stories behind each piece.
In many ways, it feels like the journey is just beginning again. We are thrilled to be part of this vibrant community and look forward to creating more cherished memories together.
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We’re proud to still be a Canadian owned and operated business, serving our Ottawa community and helping people preserve the artwork, photographs, and memories that matter most to them.
And in many ways, it feels like the journey is just beginning again.




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